Innovation in the public sector: Building a cashless digital government in Vietnam

Innovation in the public sector: Building a cashless digital government in Vietnam8 minutes of reading


Hanoi, September 22, 2022, The National Innovation Center (NIC), the Ministry of Planning and Investment and Visa - an electronic payment technology company, jointly organized the Workshop: “Innovation in the public sector: Governmental construction cashless coverage in Vietnam.” The program was organized to discuss solutions to contribute to realizing the goal of the e-Government development strategy towards a digital government in the 2021-2025 period, with a vision to 2030.

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According to recent reports, innovation is taking place strongly and has proven to be an inevitable trend for the country's new growth engine. Speaking at the seminar, Director of the National Innovation Center, Mr. Vu Quoc Huy emphasized: “Innovation always plays an important role in promoting national digital transformation, the focus of economic development. digital economy, building smart cities, e-government, moving towards digital government, thereby contributing to improving the transparency in government operations, fighting corruption and economic development, improving the efficiency of the government. national competitiveness and labor productivity”.

Faced with great opportunities in promoting innovative activities in the public sector, especially in the public administration sector, the Prime Minister has set a target that by 2023, the proportion of people using services will be online public service must reach 50%; 80% people are satisfied with the service of authorities at all levels when carrying out administrative procedures. The on-time processing rate at the Public Administration Service Center must also reach more than 90%; By mid-2023, all dossiers of ministries, branches and provincial-level administrative agencies will be processed online… Assoc. Prof. Dr. Le Hung Son, Director General - Legal Department, State Treasury, Ministry of Finance The State Treasury (State Treasury) also issued Decision No. 1953/QD-KBNN dated April 29, 2022 on approving the Project on development of non-cash payments in the State Treasury system until 2020. 2025 to meet the requirements of the payment system, apply new means and services of CCA in revenue and expenditure, through the State Treasury in order to develop the Digital Treasury according to the national digital transformation roadmap, soon forming the Treasury. 3 no: no cash transactions, no customers coming to the transaction and no paper documents.

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Deputy Director of the National Innovation Center Vo Xuan Hoai

Implementing a comprehensive development cooperation strategy towards digital government, Visa is committed to continuing to bring innovative technologies, electronic payment technologies, and cashless payments to the public sector in Vietnam. Vietnam. Sharing at the seminar, Visa General Manager, Southeast Asia, Mr. Tareq Muhmood said that electronic payment solutions towards public finance are effective when disbursing and paying for goods and services, and receiving payment. Accordingly, Visa can support the digitization of public procurement and commercial payments of the government, help improve the management process through in-depth analysis of big data, thereby contributing to increase operational productivity and job satisfaction for government employees. In addition, digitalization opportunities can be mentioned in the fields of public transport, education, healthcare and digitization of small and medium enterprises - the mainstay of Vietnam's economy.

Along with the topic of innovation in the public sector, building digital government, Kearney's Financial Services Director, Mr. Piyush Dubey shared his insights and best practices. applied from around the world for a shared opportunity for governments to improve public services through the implementation of digital payments, payment infrastructure and payment data, with an emphasis on innovation. innovation in the process of public disbursement of the government. It refers to the "digital trio" that can improve efficiency in public disbursement processes, namely e-identification, mobile communication applications and technical payment infrastructure. number, thereby proposing practical application of technological advances and innovation in the public sector in Vietnam.

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National and international experts discussed the latest updates to support the innovation of electronic payments in the public sector. Implementing non-cash payment solutions will contribute many benefits to the government in strengthening internal control, monitoring policy compliance; streamline the purchasing process and eliminate paperwork; improve management reporting and data analysis of financial information efficiently and transparently.

The seminar was attended by representatives from the Ministry of Planning and Investment, the Ministry of Finance, the State Bank of Vietnam, the State Treasury, Vietnam Social Security, central and local agencies, and commercial banks, enterprises in the national innovation ecosystem; Mr. Vu Quoc Huy - Director of the National Innovation Center, Mr. Vo Xuan Hoai - Deputy Director of the National Innovation Center; Mr. Tareq Muhmood – General Director of Visa, Southeast Asia; Ms. Dang Tuyet Dung - Director of Visa Vietnam and Laos, Mr. Steve Johnson - Solution consultant for government, Visa; Mr. Chris Ellis, Representative of the US Embassy in Hanoi.


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